The Professional Regulation Commission serves as the government agency responsible for regulating and supervising more than 40 professional boards in the Philippines. Whether you are applying for board exams, renewing your professional license, or following up on application concerns, at some point, you will need to contact PRC for assistance.
PRC has set up multiple customer service channels to handle inquiries, complaints, and requests from millions of professionals.
Why Contact PRC Customer Service?
Here are the most common reasons why professionals reach out to PRC:
- Questions about PRC Online Services (LERIS portal)
- Clarifications on exam application, schedules, and requirement
- Concerns about license renewal and CPD requirements
- Issues with payment confirmation
- Questions about courier delivery of PRC IDs
- Requests for assistance with lost or damaged licenses
- Complaints about delays or errors in processing
PRC Customer Service Contact Details
PRC CENTRAL OFFICE CONTACT INFORMATION
Office of the Chairperson
Atty. Lovelika T. Bautista
Chief
PRB Secretariat Division
prb.secretariat@prc.gov.phAl-Jude A. Foronda
Chief
Internal Audit Services Division
Tel: 5310-1014
internal.audit@prc.gov.ph
Planning, Management And Financial Service
Administrative Service
Atty. Angiereen D. Medina
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Jinky Joy L. Dela Cruz-Paril
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Karen M. Magsalin
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Henrietta P. Narvaez
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Teodoro V. Mendoza II
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Josie B. Añonuevo
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Information and Communications Technology Service
Gina A. Consignado
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Maridel G. Banasig
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Regie O. Torres
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Danny Morris G. Vallejos
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Legal Service
Atty. Giselle G. Durana
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Atty. Carla Angeline B. Ujano
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Atty. Jesper P. Paquito
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Atty. Sandra Jill S. Santos
Chief
Legal Research and Opinion Division
Tel.: (02) 8735-6933 legal.research@prc.gov.ph
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Licensure Office
Atty. Arnel G. Ramon
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Julie D. Junio
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Daryl G. Morato
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Julie D. Junio
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International Affairs Office
Atty. Melisa Jane Comafay Yeachana
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Michelle Loise C. Saquido-Marcial
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Marie Cecille P. Fernando
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Romel B. Ruiz
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Regulation Office
Atty. Maria Liza M. Hernandez
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Aldrich G. Lunag
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Evelyn C. Bayaua
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Clarissa DC. Guia |
1. PRC Main Office Contact Numbers
Table II: Operating Schedules of PRC Offices and Service Centers
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Region I (Rosales, Pangasinan) |
Monday – Friday
8:00AM – 5:00PM
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Region II (Tuguegarao) |
Monday – Friday
8:00AM – 5:00PM
|
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CAR (Baguio) |
Monday – Friday
8:00AM – 5:00PM
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Region IV-A (Lucena) |
Monday – Friday
8:00AM – 5:00PM
|
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Region V (Legazpi) |
Monday – Friday
8:00AM – 5:00PM
|
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Region VI (Iloilo) |
Monday – Friday
8:00AM – 5:00PM
|
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Region VIII (Tacloban) |
Monday – Friday
8:00AM – 5:00PM
|
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Region IX (Pagadian) |
Monday – Friday
8:00AM – 5:00PM
|
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Zamboanga Field Office (Zamboanga City) |
Monday – Friday
8:00AM – 5:00PM
|
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Region X (Cagayan De Oro) |
Monday – Friday
8:00AM – 5:00PM
|
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Region XI (Davao) |
Monday – Friday
8:00AM – 5:00PM
|
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Region XII (General Santos -Robinsons Place Gensan) |
Monday – Friday
9:00AM – 6:00PM
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Region XIII (Butuan-Robinsons Place Butuan) |
Monday – Friday
10:00AM – 6:00PM
|
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Robinsons Place Manila(Ermita, Manila) |
Monday – Friday
10:00AM – 5:00PM
|
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Robinsons Galleria Ortigas(Ortigas Ave., Quezon City) |
Monday – Friday
10:00AM – 5:00PM
|
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Robinsons Place Las Piñas(Alabang-Zapote Rd., Las Piñas) |
Monday – Friday
10:00AM – 5:00PM
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Robinsons Place Dasmariñas **(Dasmariñas, Cavite) |
Monday – Friday
10:00 AM – 3:00PM
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Robinsons Place Novaliches(Novaliches, Quezon City) |
Monday – Friday
10:00AM – 5:00PM
|
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Robinsons Place Ilocos (San Nicolas, Ilocos Norte) |
Monday – Friday
10:00AM – 6:00PM
|
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Robinsons Place Pangasinan (Calasiao, Pangasinan) |
Monday – Friday
10:00AM – 6:00PM
|
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Robinsons Place Santiago (Santiago City, Isabela) |
Monday – Friday
10:00AM – 6:00PM
|
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Robinsons Starmills (San Fernando, Pampanga) |
Monday – Friday
9:00AM – 3:00PM
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Robinsons Sta. Rosa (Sta. Rosa, Laguna) |
Monday – Friday
10:00AM – 5:00PM
|
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Robinsons Place Palawan (Puerto Princesa City, Palawan) |
Monday – Friday
10:00AM – 3:00PM
|
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Robinsons Place Naga (Brgy. Triangulo, Naga City) |
Monday – Friday
8:00AM – 5:00PM
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Robinsons Place Bacolod (Mandalagan, Bacolod City) |
Monday – Friday
8:00AM – 5:00PM
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Robinsons Place Iloilo (De Leon & Quezon Sts., Iloilo City) |
Monday – Friday
8:00AM – 5:00PM
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GT Town Center Pavia (Pavia, Iloilo) |
Monday – Friday
9:00AM – 6:00PM
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Robinsons Place Dumaguete (Calindagan, Dumaguete City) |
Monday – Friday
10:00AM – 6:00PM
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Robinsons Place Ormoc (Ormoc City, Leyte) |
Monday – Friday
8:00AM – 5:00PM
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Robinsons Place Valencia (BagontaasValencia, Bukidnon) |
Monday – Friday
10:00AM – 6:00PM
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Robinsons Place Iligan (Iligan City, Lanao del Norte)
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Monday – Friday
10:00AM – 6:00PM
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Robinsons Place Tagum (National Highway, Tagum City) |
Mondays – Friday
10:00AM – 5:30PM
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PRC Koronadal (Koronadal City, South Cotabato)
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Monday – Friday
8:00AM – 5:00PM
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PRC Kidapawan (Kidapawan City, Cotabato) |
Monday – Friday
8:00AM – 5:00PM
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Important Links
Official Website of PRC
https://www.prc.gov.ph/prc-central-office-contact-information
